re:COVET
Shipping

Ship it home, insured.

By courier, to any US address. Every fee is shown before you confirm.

01

Where it goes

To the address on your account, anywhere in the United States. Check it before you ask for a piece to be shipped: once a parcel is with the carrier it usually cannot be redirected.

02

What it costs

Shipping
$15 per shipment
Insurance
1% of fair market value, on pieces of $500 or more
Sales tax
Where it is due, priced at your delivery address
Paid
By card, at checkout

What you see before you confirm is what you pay for the shipment.

03

How long it takes

A piece is dispatched within 30 days of your request and spends 2 to 7 days with the courier, so it normally arrives within five weeks of your asking. Both times are estimates. If a piece cannot be dispatched within 30 days, the house tells you, and you can cancel the shipment for a refund of its fees.

04

Insured and signed for

Every piece is examined, authenticated and photographed before it is packed. Pieces with a fair market value of $500 or more ship insured and need a signature on delivery.

05

If something goes wrong

If a parcel has not arrived, write within 7 days of its expected delivery date; if a piece arrives damaged, within 7 days of delivery, with photographs. Insured parcels are covered in transit: the house pursues the claim and makes you whole.

If a parcel is refused, or comes back because the address was wrong or nobody claimed it, the house holds the piece and contacts you. Sending it again costs another shipping fee. Support has the rest.

← Questions for the house